‘For products that fail or malfunction within the warranty period, customers are required to follow the manufacturer’s warranty process. Warranty terms and conditions vary by manufacturer, and we recommend reviewing the product manual for detailed warranty coverage.

If assistance is needed, you may contact us, and we will assist with the warranty process, though the final resolution (repair or replacement) is managed by the manufacturer.

Please submit your product information below and provide a detailed description of the issue you are experiencing; once submitted, a ticket will be raised and a member of our team will be in contact with you.’